Bilingual Pharmacy Technician-Remote, California

Job Title: Bilingual Remote Pharmacy Technician

Location: Remote, California

Type: Temporary (with potential for Permanent placement)

Shift: 9:00 AM - 6:00 PM PST

Pay: $17 - $20 per hour

Company Overview:

Join our team as a Bilingual Remote Pharmacy Technician and play a crucial role in delivering essential healthcare services to patients. As a Pharmacy Technician, you will engage with patients over the phone, providing support on behalf of their health plan. Your responsibilities will include explaining clinical programs and benefits, identifying medication-related and health-related issues, and collaborating with pharmacists to ensure top-quality patient care.

Key Responsibilities:

• Patient Engagement: Interact with patients over the phone to explain clinical programs and benefits related to their health plans.

• Issue Identification: Identify and escalate potential medication-related and health-related issues to pharmacists for resolution.

• Provider Coordination: Obtain contact information for healthcare providers to facilitate clinical interventions.

• Patient Data: Collect and maintain accurate patient information required for clinical interventions while ensuring confidentiality.

• Professional Communication: Respond to phone calls from patients, providers, and pharmacies professionally and courteously.

• Record Keeping: Maintain meticulous records using Arine's software platform.

• Process Improvement: Collaborate with the team to optimize workflows through participation in process improvement meetings.

• Issue Resolution: Follow up with hospitals, clinics, pharmacies, and patients to promptly resolve clinical issues and concerns.

• Patient Education: Prepare and distribute patient educational materials and other necessary items as needed.

• Appointment Scheduling: Schedule telephonic or videoconference appointments with clinical pharmacists for patients.

Requirements:

• Pharmacy Technician License: Hold a valid pharmacy technician license in your state of residence.

• Remote Experience: Prior experience working remotely is required.

• Bilingual Skills: Proficiency in a second language is essential.

• Availability: Must be available to work from 9:00 AM to 6:00 PM PST.

Note: Applicants with a background in hospital or compounding pharmacies will not be considered for this position.

If you meet these requirements and are enthusiastic about providing remote support as a bilingual pharmacy technician, please complete the provided questionnaire in the files tab.

Apply: [email protected]

Phone: (813) 343-0210