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Pharmacy Technician

  • Job Location: 

    Boston, MA

  • Category: 

    Pharmacy - Pharmacy Technician

Pharmacy Technician Contract

Nutrition Refill Coordinator:

Deliver exceptional service and customer satisfaction.

Answer telephone utilizing appropriate etiquette and speaks with general public, referral sources, clinician's patients and their families.

Process telephone calls and triage problems in accordance with verbal and written training policies and procedures.

Provide patients with timely and accurate information and take appropriate actions regarding our services to ensure complete satisfaction.

Receive and confirm refill information by fax, and communicate with team members, patients, and others with email.

Maintain refill rates at an acceptable level per company guidelines.

Provide the necessary intake paperwork to clinical departments.

Verify insurance eligibility and benefits.

Confirm that services to be provided by company are a covered benefit under patient's insurance coverage.

Assure deliveries are scheduled to meet patient needs and company guidelines for cost-effectiveness.

Follow proper procedures for accurate and timely documentation of referral source or patient concerns and take appropriate corrective actions to ensure customer satisfaction.

Accurately update patient and clinical information in the computer software system


  • Knowledge of ICD-10, HCPC and CPT coding preferred.
  • Knowledge of health insurance guideline to include benefits and risk matrixes required.
  • Mathematical skills sufficient to calculate price quotes required.
  • Ability to communicate effectively with referral sources, case managers, supervisors, staff employees and the general public is required.


Confidential inquiries, email your resume to;

Linda Haubach at lhaubach@rphonthego.com or call 847- 588-7486.

All resumes and inquiries will be kept strictly confidential. View our website at www.rphonthego.com to learn more about our company


Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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