Full Time Patient Service Representative - Day Shift
RPh on the Go is actively searching for a dedicated and experienced Pharmacy Technician willing to work in Chicago, IL. This is a full-time position working Monday through Friday, day shift. The ideal candidate would possess previous patient representative experience and billing knowledge. If you are a proficient Pharmacy Technician, with recent patient service experience, and are interested in a new opportunity, apply today!
Key Responsibilities:
- ??Serve as the primary point of contact for patients, addressing inquiries, resolving issues, and providing updates regarding prescriptions and services.
- Assist with prior authorizations and insurance claims to ensure seamless medication access for patients.
- Process prescription refills, coordinate medication dispensing, and manage shipping and delivery logistics.
- Verify patient information, prescription details, and ensure compliance with pharmacy protocols and regulatory requirements.
- Maintain accurate records of patient interactions, prescription statuses, and billing information.
- Collaborate with healthcare providers and insurance companies to resolve discrepancies and expedite approvals.
- Educate patients about medication usage, storage, and potential side effects as directed by pharmacists.
- Support pharmacy operations by ensuring an organized and efficient workflow.
Requirements:
- High school diploma or GED required / Illinois Pharmacy Technician License a plus
- Minimum of 3 Years Healthcare Experience a plus
- Basic knowledge of computers and office equipment
- Patient-focused with the ability to work independently
- Capability to adapt quickly and thrive in a fast-paced environment
For immediate consideration, please send updated resume to [email protected]
Equal Opportunity Employer Minorities/Women/Veterans/Disabled