Pharmacy Service Specialist (Contract-to-Perm) North Dakota

We are seeking a motivated Pharmacy Service Specialist to join our team in North Dakota. This position is a contract-to-perm assignment, where you will provide technical support to community pharmacies using our client s software systems. The ideal candidate will have a North Dakota State Pharmacy Technician License and be passionate about customer service and technology.

This role does not require you to work as a Pharmacy Technician but rather in a support capacity to optimize pharmacy workflows through expert-level software assistance.

Key Responsibilities:

• Provide troubleshooting support and technical guidance for pharmacies using the client s software systems
• Assist pharmacy staff in navigating digital platforms, ensuring seamless integration of software into daily pharmacy operations
• Deliver exceptional customer service through clear and professional communication
• Proactively identify and resolve technical issues, ensuring minimal disruption to pharmacy workflows
• Build strong, positive relationships with pharmacy staff, offering solutions that improve operational efficiency
• Quickly learn proprietary systems through comprehensive training and apply your knowledge to solve complex issues
• Provide ongoing support and education to pharmacy staff on software updates and best practices

Qualifications:

• Licensure: Active ND State Pharmacy Technician License required
• Computer Literacy: Strong computer skills and comfort navigating digital platforms, with the ability to quickly master new software systems
• Fast Learner: Ability to learn proprietary systems through training and apply troubleshooting techniques effectively
• Excellent Communication Skills: Clear, professional communicator with a pleasant speaking voice; strong customer service orientation
• Problem-Solving Skills: Proactive, resourceful, and capable of resolving technical issues quickly and efficiently
• Team Player: Ability to collaborate with pharmacy staff and clients to resolve challenges and ensure smooth operations

Schedule:

• Monday to Friday
• Full-time position with an opportunity for conversion to permanent employment

How to Apply:
If you meet the above qualifications and are excited about this opportunity, please submit your resume today to [email protected].
For more information, feel free to call or text 847-779-6132.

We look forward to hearing from you!