Pharmacy Technician (Pharmacy Service Specialist) - Remote (Must be Located In North Dakota)

We are seeking a Pharmacy Service Specialist to support community pharmacies in optimizing their use of clinical trial software systems. This remote role involves troubleshooting, guiding pharmacy staff through technical issues, and delivering customer-focused support to enhance pharmacy workflows. Ideal candidates will be proactive and solution-oriented, with a passion for improving pharmacy operations through technology. Training and equipment will be provided.

Location: Remote (Must reside in North Dakota)

Term of Assignment: 13+ weeks, with potential for permanent placement

Schedule: Monday to Friday (9:00 AM 5:00 PM)

Key Responsibilities:

• Troubleshoot for Pharmacies: Provide expert assistance to community pharmacies, helping them resolve software issues and optimize system use.
• Handle Inbound Calls: Address inbound technical or account-related calls from pharmacies with a customer-focused approach.
• Proactive Support: Conduct outbound calls to check in with pharmacies, ensuring continuous support and addressing potential issues.

Requirements:

• Licensure: Active ND State Pharmacy Technician license
• Remote Experience: Previous experience working remotely in a home office or quiet workspace without interruptions
• Computer Skills: Strong proficiency with computers and the ability to quickly learn and navigate the client s software systems
• Communication Skills: Excellent verbal communication with a clear and pleasant speaking voice
• Problem-Solving Ability: Resourceful, proactive, and solution-oriented to provide effective support across a range of technical issues

(*Please note: Candidates without an active ND license or prior remote experience will not be considered.)

For more information on this position and other opportunities with RPh on the Go, please contact Taylor Akins. Send your updated resume to [email protected] or call 813-749-5230.