Pharmacy Technician "Pharmacy Service Specialist" - Remote - North Dakota

Pharmacy Technician "Pharmacy Service Specialist" - Remote - North Dakota

RPH on the go is looking for a Pharmacy Service Specialist to join a clinical trials company that partners with community pharmacies nationwide, making clinical trials more accessible to patients. This remote position is based in North Dakota, focusing on supporting community pharmacies in optimizing their software systems. The ideal candidate will be skilled in troubleshooting, proactive in support, and passionate about enhancing pharmacy workflows through technology. If you are a licensed Pharmacy Technician with a talent for problem-solving and a strong customer service mindset, this opportunity could be an excellent fit.

Duties:

• Assist Pharmacies with Troubleshooting: Provide expert support to community pharmacies, helping troubleshoot issues with software systems to ensure optimal operations.
• Handle Inbound Support Calls: Address technical and account-related inquiries from pharmacies with a focus on customer service.
• Proactively Reach Out to Pharmacies: Conduct outbound calls to check in, providing ongoing support and addressing any issues.

Schedule/Shift:

• Hours: Monday - Friday, 9:00 am - 5:00 pm
• Location Requirement: Must reside in North Dakota

Requirements:

• Licensure: ND State Pharmacy Technician License.
• Computer Literacy: Strong computer skills, quick adaptability to new software, and proficiency in navigating digital platforms.
• Fast Learner: Ability to rapidly learn proprietary systems through comprehensive training and troubleshoot effectively.
• Communication Skills: Strong verbal skills, with a pleasant tone and a focus on customer service.
• Problem-Solving Skills: Resourceful, with a proactive approach to support timely and effective solutions for various technical issues.

Program System:
Training will cover the client s proprietary software systems used to support pharmacy operations. All necessary equipment will be provided.

Ways to Apply:
For more information or to apply, contact Stacey DiConsiglio:

• Phone: 773-570-6948
• Email: [email protected]

This position is a great opportunity for a Pharmacy Technician with strong technical skills to support pharmacies in a service-focused, remote role.