Pharmacy Technician "Pharmacy Service Specialist" REMOTE- North Dakota

Pharmacy Technician "Pharmacy Service Specialist" REMOTE- North Dakota
RPh on the Go is now hiring a full-time, dedicated pharmacy technician for a pharmacy in Fargo, North Dakota. This is a full-time, remote contract position with the potential for permanent hire. If you are interested, please apply below, or, for immediate consideration please submit your most up-to-date resume [email protected] or contact me directly at 813-343-0478.

Assignment Specifics:

• Full time
• 13+ weeks temp to perm
• Shift: 9:00am 5:00pm

Job Duties:

• Assist Pharmacies with Troubleshooting: Provide expert support to community pharmacies, helping them troubleshoot issues and maximize their experience with our software systems.
• Handle Inbound Support Calls: Respond to inbound calls from pharmacies, addressing any technical or account-related questions with a customer-focused approach.
• Proactively Reach Out to Pharmacies: Conduct outbound calls to check in with pharmacies, ensuring they have ongoing support and addressing any potential issues proactively.

Requirements:

• Licensure: ND State Pharmacy Technician License
• Computer Literacy: Must possess strong computer skills and be highly comfortable navigating digital platforms. This role requires an individual who can quickly adapt to and master the client s company's software systems to provide expert-level support to pharmacies.
• Fast Learner: Candidates should be capable of rapidly learning their proprietary systems through comprehensive training and must be able to troubleshoot effectively to address any issues pharmacies may encounter in their portal.
• Excellent Communication Skills: Must be a clear and effective communicator with a pleasant speaking voice. A passion for customer service is essential, as this role involves building positive relationships with pharmacy staff and delivering support with patience and professionalism.
• Problem-Solving Skills: A proactive and resourceful approach is essential for providing timely, effective support across a range of technical issues.
• Must have previous remote experience
• Home office is preferred or quiet work space with no interruptions.