Mail Order Home Care Pharmacy Technician | Avon, Indiana

Provide your expertise as a Pharmacy Technician and Program Success Coordinator within a closed-door mail order pharmacy environment. This Contract to Direct Hire opportunity involves a dynamic role centered on program success, client relationship management, and patient care coordination. Start full-time onsite and transition to a hybrid schedule with three days onsite and two days remote, Monday through Friday within typical business hours (8:00 AM 6:00 PM).

Key Responsibilities:

• Build and nurture strong relationships with high-level clients, including employer groups, providers, account managers, and internal pharmacy leadership.
• Maintain constant communication with the pharmacy team and account management to ensure all stakeholders are updated on changes affecting patient care.
• Act as a liaison resolving client inquiries and issues promptly while managing day-to-day client communications.
• Collaborate directly with pharmacy teams and clients to deliver timely and efficient patient care.
• Utilize knowledge of dispensing systems and adjudication with coupons to enhance client experience by providing optimal discounts.
• Demonstrate excellent communication skills to effectively engage with diverse stakeholders at multiple organizational levels.

Qualifications & Desired Experience:

• Indiana Pharmacy Technician license required.
• Minimum 2 years of experience in Program Success Management or Customer Service in a pharmacy setting.
• Proven ability to communicate confidently and collaborate effectively with internal teams and external clients.
• Demonstrated independence, motivation, and strong organizational skills.
• Solid background using Excel and Word with attention to detail.
• Experience in specialty pharmacy, adjudication processes, and customer service excellence.

Schedule:

• Monday to Friday shifts between 8:00 AM and 6:00 PM (e.g., 8:00 AM4:30 PM, 8:30 AM5:00 PM, or 8:00 AM6:00 PM)

Location:

• Avon, Indiana (initial onsite work with hybrid flexibility following transition)

This opportunity is ideally suited for a pharmacy professional with strong interpersonal skills, a solutions-oriented mindset, and a passion for exceptional client and patient care management. Candidates interested in a challenging role with growth potential are encouraged to apply today.