Mail Order Home Care Pharmacy Technician - Brownsburg, Indiana

This role offers a unique opportunity to combine pharmacy expertise with program success coordination within a closed-door mail order environment. The ideal candidate will utilize their pharmacy technician background and strong communication skills to foster high-level interactions with employer groups, providers, pharmacists, and internal teams.

Location: Brownsburg, IN
Schedule: Monday to Friday, days between 8:00 AM and 6:00 PM (typical shifts include 8:00 AM4:30 PM, 8:30 AM5:00 PM, or until 6:00 PM)
Job Type: Contract to Hire

Key Responsibilities:

• Begin full-time onsite, transitioning to a hybrid model (3 days onsite, 2 days remote)
• Build and maintain strong relationships with clients, understanding their business needs and the broader healthcare landscape
• Maintain ongoing communication with the pharmacy team and account managers to ensure all stakeholders stay informed and patient care is not compromised
• Serve as a liaison between clients and internal departments by resolving inquiries and addressing client concerns promptly
• Collaborate with the pharmacy team and clients to deliver efficient patient care services
• Possess a basic understanding of dispensing systems
• Manage client issues proactively to maintain satisfaction and continuity of care

Qualifications & Desired Experience:

• Minimum of 2 years in program success management or customer service, preferably within pharmacy or healthcare settings
• Valid Indiana pharmacy technician license
• Experience with pharmacy adjudication, including coupon processing to optimize client discounts
• Background in specialty pharmacy highly preferred
• Confident and effective communicator, skilled in collaborating across multiple levels of an organization
• Self-motivated, highly organized, and solutions-focused
• Strong interpersonal skills and commitment to excellent customer service
• Proficient with Microsoft Excel and Word

This position is ideal for someone who thrives in a dynamic environment that requires meticulous coordination and communication across varied stakeholders. If you are ready to apply your pharmacy expertise in a key client-facing role with growth potential, submit your application today.