Home Care Mail Order Pharmacy Technician - Greenwood, Indiana

This role offers a unique opportunity to contribute to a closed-door mail order pharmacy operation as a Pharmacy Technician and Program Success Coordinator. The position focuses on delivering excellent client and patient care through strong communication, relationship management, and program coordination. This is a contract-to-hire position located in Greenwood, IN, with an initial full-time onsite schedule transitioning to a hybrid model.

Location: Greenwood, IN
Schedule: Monday to Friday, shifts between 8:00 AM 6:00 PM (examples: 8:00 AM 4:30 PM, 8:30 AM 5:00 PM, or 8:00 AM 6:00 PM)
Type: Contract to Direct Hire

Key Responsibilities:

• Build and maintain strong partnerships with employer groups, account managers, pharmacy team members, providers, and leadership to ensure seamless patient care.
• Serve as a vital link between clients and internal departments, addressing inquiries and resolving issues promptly.
• Monitor program success and communicate any changes that could affect patient outcomes.
• Collaborate closely with pharmacy and account management teams to sustain transparent communication channels.
• Utilize adjudication processes, including coupon management, to optimize client discounts and support specialty pharmacy services.
• Manage day-to-day client communications with professionalism and clarity.
• Apply dispensing system knowledge to support pharmacy operations effectively.

Desired Qualifications:

• Indiana Pharmacy Technician License required.
• Minimum of 2 years experience in program success management, pharmacy technician roles, or related customer service roles in specialty or mail order pharmacy settings.
• Exceptional verbal and written communication skills, with proven ability to interact with multiple stakeholders at various organizational levels.
• Highly organized, motivated, and solutions-oriented approach to work.
• Strong proficiency in Microsoft Excel and Word.
• Experience adjudicating prescriptions with coupons to maximize client savings preferred.
• Ability to work independently while maintaining effective collaboration.

This position suits an individual who thrives in a fast-paced, communication-intensive environment and is passionate about improving patient access and pharmacy program outcomes. The role begins onsite and transitions to a hybrid work format, enabling some remote flexibility.

Take this chance to advance your career in pharmacy program coordination and client services. Apply now to be considered for this contract-to-direct hire opportunity.