Patient Referral Coordinator Syracuse, NY

Patient Referral Coordinator Syracuse, NY

RPh on the Go is seeking a detail-oriented Patient Referral Coordinator for a direct hire opportunity in Syracuse, NY. This role supports the coordination of infusion and enteral referrals, helping ensure patients receive timely care while maintaining accurate documentation and insurance approvals.

Position Details:

• Employment Type: Direct Hire

• Schedule: MondayFriday, 8:30 AM5:00 PM EST

• Work Arrangement: Onsite training followed by a hybrid schedule of 3 days onsite and 2 days remote

Responsibilities:

• Manage incoming infusion and enteral referrals from intake through processing.

• Collect required patient documentation and verify insurance eligibility and coverage.

• Secure and monitor insurance authorizations, communicating coverage information and financial responsibilities to patients.

• Collaborate with referral sources, hospitals, pharmacy, nursing, billing, and branch personnel.

• Maintain accurate referral records, logs, and authorization documentation.

• Identify opportunities to improve intake procedures and referral workflows.

Qualifications:

• Associates degree in Business, Healthcare Services, or a related field.

• At least 1 year of healthcare experience, including familiarity with insurance coverage, billing, payer requirements, or authorizations.

• Strong computer, organizational, documentation, and multitasking skills.

• Excellent communication and problem-solving abilities.

• Preferred: 2+ years of experience in home care or infusion services.

Candidates looking for a long-term opportunity in healthcare coordination with a hybrid work arrangement are encouraged to apply!

For immediate consideration, please send your updated resume to [email protected].

Compensation for this position ranges from $20.00 to $23.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.