Tele Remote Pharmacist | Liverpool, New York

A healthcare organization is seeking a Patient Referral Coordinator to support infusion and enteral referral management in Syracuse, NY. This direct hire opportunity offers a hybrid work schedule after onsite training, balancing both remote and in-office responsibilities.

Schedule:

• MondayFriday, 8:30 AM5:00 PM EST
• Hybrid: 3 days onsite / 2 days remote (post-training)

Key Responsibilities:

• Process new infusion and enteral referrals from intake through initial processing
• Collect required documentation and verify insurance coverage
• Obtain and monitor insurance authorizations to ensure timely approvals
• Communicate coverage information and financial obligations clearly to patients and their representatives
• Collaborate with referral sources, hospital liaisons, pharmacy, nursing, billing, and branch teams to streamline patient care coordination
• Maintain precise patient records, referral logs, and authorization tracking systems
• Identify and suggest improvements to referral and intake workflows to enhance efficiency

Qualifications & Desired Experience:

• Associates degree in Business, Healthcare Services, or a related field
• Minimum of 1 year healthcare experience, with solid understanding of payer requirements, billing, authorizations, and coverage
• Excellent computer proficiency, documentation accuracy, organizational skills, and multitasking abilities
• Strong verbal and written communication skills combined with effective problem-solving capabilities
• Preferred: 2+ years experience in home care or infusion services

This role requires attention to detail and the capacity to coordinate effectively with multiple teams to ensure a smooth patient referral process. Candidates based in or willing to relocate to Syracuse, NY, with relevant healthcare experience are encouraged to apply.

Submit your application today to advance your career in healthcare coordination and positively impact patient care.